Last updated: 25 May 2025

Thank you for shopping with AC Design Soaps! We aim to deliver your handcrafted, natural products to you as quickly and safely as possible.

1. Shipping Locations

We currently ship across India using trusted delivery partners to ensure your products reach you on time and in good condition.

2. Processing Time

  • All orders are processed within 1–3 business days after receiving full payment.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • During high-demand periods or festivals, processing may take slightly longer.

3. Estimated Delivery Time

  • Himachal Pradesh & North India: 3–5 business days
  • Rest of India: 5–8 business days

Please note: Delivery times may vary based on your location and courier service conditions.

4. Shipping Charges

  • Shipping charges are calculated at checkout based on the delivery location and order weight.
  • We may offer free shipping on select orders or during promotional offers (check our homepage for updates).

5. Order Tracking

Once your order is shipped, you will receive a confirmation email or SMS with a tracking number and link to track your package in real-time.

6. Delayed or Lost Packages

While we work with reliable logistics partners, delays can occasionally occur due to weather, strikes, or unforeseen events. If your order is significantly delayed or appears lost:

We will coordinate with the courier service to resolve the issue.

7. Address & Contact Details

Please ensure your shipping address, phone number, and pin code are correct before placing your order. We are not responsible for failed deliveries due to incorrect information provided by the customer.

8. Contact Us

For any questions related to your delivery:

AC Design Soaps
Email: acdesignsoaps@gmail.com
Address: Village Bithal, Post Office Shmathla,
Tehsil Kumarsain, District Shimla, Himachal Pradesh, India